Below you will find the answers to some of the most commonly asked questions.

FAQs

Watching my Videos?

Access Videos via MY ACCOUNT

You can access you videos via MY LIBRARY under the MY ACCOUNT menu.

From MY LIBRARY select the LINKS from the column on the right.  

These links will take you to a private viewing page that you can only access when you are logged in.
Access Videos via Email Link

You can access you videos via your completed order email.

In the Content Table of your email you will find links to your videos in the right column.

Use these links to access the private viewing pages on the masterweddingphotography.com site.

These private pages can only be accessed by you when you are logged in to your account.

Can I watch videos off line?

All videos on masterweddingphotography.com are viewed online only.

Can I download my videos?

Unfortunately not.  You do however have lifetime access* to the videos in your library.

*Lifetime access refers to the lifetime of the site.

Accessing MY ACCOUNT?

How do I log in?

You can Log in to your account via the LOGIN menu.  From there you enter your user name and password that was created when you made your first purchase.

How can I reset my password?

You can reset you password via the LOGIN menu.  From there you can click the LOST YOUR PASSWORD? link.

Send us an email